Internet for Small Business Users: is there a Recommended plan?

In the business world, a one-second delay may make the difference between success and failure. This is why you must be able to communicate with your customers and partners at all times, regardless of load or technical problems on the network.

This is why the internet is one of the services that must be always active and available.

Even more, a good internet connection will improve employees’ productivity and will make them more efficient (according to PewResearchCenter).

Just image how difficult and frustrating things could get if everyone would have to wait for big attachments to download. In conclusion, the Internet plan you choose for your business is more than just a simple service, it’s a business tool that contributes heavily to your success.

The difference between business and personal

There are a few important Internet features that become of extreme importance when you run a small business:

  • The uptime – your business must have complete and unlimited access regardless of any technical issues. This is why you must be really careful when you select the business plan and the provider. 99.9% is not enough anymore so make sure there are backup solutions in case something goes wrong.
  • The speed – as we already mentioned, a fast internet connection will increase productivity and efficiency. Usually, providers include a guaranteed bandwidth in their offers for business plans. But don’t let the numbers fool you! Check with other customers and see if the provider respects their claims.
  • The customer service – Since you will be paying more for this plan, you must have access to a professional and well-trained customer service. Ask the provider to tell you the general steps to follow in case of a malfunction and try to find reviews online about the technical team.
  • The price – as expected, a business plan will be more expensive than a personal plan. The price is justified by the uptime, extra speed, and access to a professional customer service.

As long as the features presented above are met, you can even get your business Internet with Directv which is a great service provider with lots of advantages for the customers.

Installation and maintenance

Most small businesses prefer to set up their own network, but we consider it’s always better to let the provider do the installation. This will be seen on your bill, but you can’t really put a price on a good office network that moves smoothly and allows everyone to do their job.

If the job is done by professionals, the maintenance will also be simple and easy. Otherwise, once the network evolves, various issues will start to appear. Of course, this means the maintenance will be more expensive than the installation.

Additional services

Certain providers like to sweeten the deal with access to additional services like web hosting, VPNs, or a bit of space on their cloud for files you need access to regardless of your location. These may come in handy, especially if you are at the very beginning and you can’t afford to pay in full for these services. Browse the offers carefully and find that perfect provider that fits your needs.

In the end, we can’t recommend you a special plan as every business is unique and has different needs. However, we can tell you that you will need a reliable provider that is capable of offering high speed and maybe a few additional services.